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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Singletary

May 6, 2025

5  out of  5
rating by Emily Singletary
"Makayla was very professional and friendly."
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Brandi Johnson

May 5, 2025

5  out of  5
rating by Brandi Johnson
"We were moving out of town and decided to transfer our insurance to a local agent, and I cannot tell you the professionalism and exceptional customer responsiveness I received from this Middleton office, and from Caleb specifically. Highly recommend!"
We responded:
"Thanks so much Brandi! Caleb is awesome and Ill make sure he hears about your review:)"
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Jakob Henry

May 3, 2025

5  out of  5
rating by Jakob Henry
"Amazing experience getting my auto and renters insurance set up. Super seamless, quick process."
We responded:
"Thanks Jacob! We appreciate it!:)"
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Sierra Frison

May 1, 2025

5  out of  5
rating by Sierra Frison
"Makayla is absolutely amazing and courteous!!"
We responded:
"Thanks so much Sierra!:) Ill make sure Makayla know you said this!"
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lori liggett

May 1, 2025

5  out of  5
rating by lori liggett
"Sarah Townsend has been exceptional to work with. She transferred all my vehicle policies as well as established a new home policy when I moved to Idaho. She is extremely knowledgeable and customer service driven! I feel. Dry fortunate to have found them as my insurance provider. Thank you, Sarah!!"
We responded:
"Thank you so much for your positive review Lori!:)"
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Jane Play

May 1, 2025

5  out of  5
rating by Jane Play
"When coming in the people were very nice and very helpful on getting the insurance I needed."
We responded:
"Thanks so much Jane!:) We will always do our best to help out!"
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Stevie Christensen

May 1, 2025

5  out of  5
rating by Stevie Christensen
"I can't speak highly enough regarding Caleb and the entire team. He has gone above and beyond to assist me in my auto/renters insurance and claims when needed. Any time I've had questions/concerns he has taken the time to answer them and find solutions when necessary. I recommend this specific office/team to everyone!"
We responded:
"You are awesome Stevie! Thanks so much for the great review:)"
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Sydney LeRae

May 1, 2025

5  out of  5
rating by Sydney LeRae
"Great office to work with! I have had my renters insurance setup with them for 2 years and just recently switched over my auto insurance! Someone is always there to help when I have questions or concerns!"
We responded:
"Thanks Sydney!:) Glad we were able to help out! "
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Luke Henry

May 1, 2025

5  out of  5
rating by Luke Henry
"Caleb was a pleasure to have help us getting auto insurance for my wife and I. Highly recommend!"
We responded:
"Thanks Luke! I always appreciate the good feedback:)"
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Stephen Evans

April 30, 2025

5  out of  5
rating by Stephen Evans
"Like a good neighbor, Caleb Henry is there! His customer service is phenomenal and he was able to save me a lot of money on my insurance. Not only was he able to save me money, he was also able to get me better coverage than what I had with my previous insurance company with my liability doubling in coverage. I highly recommend requesting Caleb for all of your insurance needs!"
We responded:
"Thanks Stephen! :) Ill make sure Caleb hears that you had a great experience:) "
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Joe Juneman

April 30, 2025

5  out of  5
rating by Joe Juneman
"I’ve had great experiences working with Caleb. Quick and responsive when needed!"
We responded:
"Thanks Joe! We appreciate you!:)"
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Tracy Henry

April 30, 2025

5  out of  5
rating by Tracy Henry
"Caleb helped me with a life insurance policy. He was thorough, attentive and easy to work with."
We responded:
"Thanks so much Tracy! Caleb is awesome and Ill make sure he hears about your review:)"
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Paige Schneider

April 30, 2025

5  out of  5
rating by Paige Schneider
"This office is the best. They’re always there to help me out with my home, auto, and life insurance—no stress, just super easy. Everyone is super friendly and makes things really straightforward for me!"
We responded:
"Thanks Paige! We appreciate the kind words so much:) "
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Karalyne Henry

April 28, 2025

5  out of  5
rating by Karalyne Henry
"The staff is so helpful with any insurance questions I have & someone is always available whenever I call in for questions."
We responded:
"Thank you so much for the kind words:) "
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Thomas Trembly

April 28, 2025

5  out of  5
rating by Thomas Trembly
"I highly recommend this business! Their customer service is amazing and very professional"
We responded:
"We appreciate it Thomas!:)"
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Dakota Finch

April 25, 2025

5  out of  5
rating by Dakota Finch
"Everyone is always so helpful with any home, auto, or life insurance questions I have!"
We responded:
"Thanks Dakota!:) Youre the best!"
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Robert Lee

January 29, 2025

5  out of  5
rating by Robert Lee
"Great prompt service. This place has to be the best insurance agency in all of Idaho."
We responded:
"Thanks Robert! I really appreciate it:)"
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Lance Heindel

May 8, 2024

1  out of  5
rating by Lance Heindel
"Be vary cautious in dealing with State Farm. Their total loss department has serious flaws in their processes and lack of arbitration process."
We responded:
"Hey Lance! I wish I could have helped you out with your Total Loss but it doesn't look like you are or have ever been one of my clients. I'd love to see if I could earn your business and show you what State Farm is really capable of!:)"
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Michal Swiercz

May 8, 2024

5  out of  5
rating by Michal Swiercz
"Tyler Vancas our account rep is absolutely amazing. Bundled up all my policies for some great savings. Love how easy and convenient the whole process was. Thanks a bunch!!!"
We responded:
"Thanks so much Michal! We appreciate your feedback a ton!:)"
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Michelina “Mimi” Monterrubio Duhon

February 2, 2024

5  out of  5
rating by Michelina “Mimi” Monterrubio Duhon
"John was very helpful ethics department hung up on me twice"
We responded:
"Thanks for the 5 stars!"
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Stacy Walker

January 26, 2024

5  out of  5
rating by Stacy Walker
"I'm so glad we switched over to State Farm. After many years of being with the big insurance carriers, I decided to reach out to Estefan and his team for a quote. I was pleasantly surprised that their rates were competitive. We've been with them now close to a year, and couldn't be happier with their pricing and service. They're very knowledge and always available when we need help. I would definitely recommend them!"
We responded:
"Thank you so much Stacy:) We appreciate your feedback and love having you as a client!:)"
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Survival Apprentice

November 16, 2023

5  out of  5
rating by Survival Apprentice
"Great office! Very responsive and get back in a timely manner"
We responded:
"Thanks so much for the great feedback! We are always happy to help with your Home, Auto, and Life Insurance needs:)"
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Mr. Constitution Human Rights (Mr. Constitution)

November 3, 2023

5  out of  5
rating by Mr. Constitution Human Rights (Mr. Constitution)
"One of the finest agents I ever purchased insurance from in my 60 some odd years really knowledgeable very understanding of my disabilities took care of me very well you guys should give him a raise"
We responded:
"Thanks so much for the kind words! We appreciate you as a client and we are happy to have met you!:)"
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Shelina Jean

September 27, 2023

5  out of  5
rating by Shelina Jean
"I had an amazing experience with switching over my car insurance! rates are lower then competitor and tyler was the insurance agent that helped me today. Felt like talking to a friend, i give 5 stars across the board he was knowledgeable friendly and helpful. Thank you TYLER ⭐⭐⭐⭐⭐"
We responded:
"Thanks so much Tucker! :) Always appreciate the feedback!"
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Cooper Jamrog

August 31, 2023

5  out of  5
rating by Cooper Jamrog
"By far the best experience with an insurance agency I have had. Tyler and Estefan took the time to make sure I understood my policies and got the best rates. I added additional coverage on my auto and home policies and still saved ~30% when switching over from another major insurance company."
We responded:
"Thanks so much for the kind words! We appreciate you so much!:)"